WM6 on Treo 750: Delayed?

*chuckle* Well, any 700P owner would probably say "ha! six months? stop your whining!" ;) Honestly, though, I think Palm has much bigger fish to fry (that's the polite version, though a**es to fry would probably be more accurate) now that Apple just dropped the big SDK bomb, and that it's expected *much* sooner than Palm's late '08 date (which we know they have a habit of slipping anyway). Ah well...

Well its the 22nd, and no 680 or 750 updates posted nor any other updates / leaks / rumors given. My new prediction is it will be launched in March, 1 year plus 1 day after it was announced :)

ok its 9:50 on west coast, id be on my 3rd pot of coffee by now.. :)

Here is my chat from just a few mins ago. Prefaced my question as looking for a fix to the SD card dropping issue which is one of the things supposedly fixed in the WM6 update.

eSupport Chat Transcript


driazen > MiniSD card drops from my phone and requires a phone
reset or card reinsertion every day or so. I have heard this is fixed in
the WM6 update for the Treo 750. When is this available for
AT&T(Cingular) phones?
Perry > Hello driazen, Thank you for contacting Palm Technical
Support. My name is Perry. How may I help you?
Perry > Hello.
Perry > I understand that you want to know when you can get the WM 6
update for your device.
Perry > Am I correct?
driazen > sry had to step away reading..
driazen > yes
driazen > I have heard that the MiniSD card and other issues are
addressed in that update. So I just wanted to know when it was coming
for the at&t devices, since it has been released for all other
providers.
driazen > So i Hear.
Perry > I would like to inform you that the update is not yet released
and our engineers are working on it.
driazen > ok
Perry > The update WM6 for Treo 750 going through the testing phase to
enhance the features of the device ' and 'Currently we do not have any
ETA for this. However, I can assure you that the release will be more
powerful than your expectations'
driazen > Any idea why it is taking longer than the other
networks?
Perry > Our Engineers are working on the final phases to add some more
advanced features to provide our customers a satisfied product finally.
driazen > I hope so, the mini sd issue is very frustrating, as
lots of the applications including email that I use it for mainly store
data there
Perry > This is for your information that the Update is under testing
and it can be released at any time.
driazen > Are there any suggestions for WM5 usuers to help the
drop issie?
driazen > any settings or anything? Since the WM6 update is not
ready?
Perry > I would like to inform you that the issue you are facing is an
emerging Hardware issue.
driazen > So no fix?
Perry > My request you to please contact our Voice Support who are our
nect level support and are expertise in fixing the hardware related
issues.
Perry > You can contact Palm Voice Support Department at 877-426-3777 (
5AM to 9PM PST )
driazen > Ok. So the SD card dropping alot from the os is a
hardware issue that I need to report for my device?
Perry > Yes, you are correct.
driazen > Ok thank you very much. I will try Voice technical
support.
Perry > However, please try to contact our Voice Support who can assist
you in this issie.
Perry > You are welcome.
Perry > Please accept my heart felt apologies for not being able to
assist you in this regard as the issue is an Hardware issue.
Perry > Hope you understand the technicality involved.
driazen > Thats ok, its more information than I knew before we
started.
Perry > Thank you for all your understanding.
Perry > You are welcome.
Perry > Thank you for contacting Palm Technical Support. Please feel
free to contact us for further assistance.
Perry > Please click on the "X" button at the top of the page to close
the chat window.
Perry > Have a great day!
Perry > Bye!

Just called phone technical support as advised to see about a fix for the Mini SD card dropping. "Perform a hard reset to wipe out all applications. This will fix the SD card issue."


sigh..

> Our Engineers are working on the final phases to add some more
advanced features

As long as we're wildly speculating on these "advanced features", perhaps Visual Voicemail (ala iPhone) is one of them...

i didnt, ive soft reset it and hard reset it, i know its a software issue, they just dont wanna give out dates.

Do yourself a favor and don't ever contact or call Palm support. You would be better served banging your head against a wall. If you have found this site and know how to search it then you are light years ahead of anybody they either put at a computer or on the phone to talk to you.

How they can say we don't have a clue when it will come out, nor do we know anything about it but it will be much better and you will really like it is comical.

They read from a script and search a database that is identical to the database you can search on their site.

How the idiot could tell you the sd card is a hardware issue when anybody at Palm even remotely related to the device would know it is a software issue and that it will be fixed is amazing. My guess is that Palm wants to keep those people in the dark too because the last thing Palm ever does is acknowledge a problem--until they release the fix.

Palm Announces Microsoft Mobile Device Manager 2008 Support


snip it:

I'm sorry if I come across as sour but this cat and mouse game Palm and Microsoft is playing with the release of WM6 is getting boring. The "top-secret" approach is so stupid.

Why can't they just come out and say, "We've put it off until next year." or "If everything falls into place WM6 will be release Nov. 1, 2007" If there's an unexpectant delay, tell us that and I'm sure everyone (or most) will understand. But to hang WM6 on a stick like a carrot is dumb.

All the games Palm and MS are playing starts to make the Blackberry appealling.

I'm not impatient and would rather see a firm date, then if it's delayed so be it. But to have all the leaks, rumors and speculation is ridiculous and makes Palm look worse than if they had to push back an announced date.

So they are saying that the WM6 upgrade for AT&T will have more features than the one released for other carriers :confused: