Sprint warranty changes, for the better
Here's an interesting tidbit for all you Sprint users out there. As some of you may know, if you have insurance through Asurion your deductible went up to $100 (previously $50) this month for all Windows Mobile and PDA devices. The good news is Sprint has greatly simplified and expanded its insurance policy for its customers.
Starting this past Sunday (April 12th), you can now walk into any Sprint store and if your device is within the 1-year manufacture warranty, you can have it serviced usually for free. Here at the requirements:
Within first year = No Charge for:
- Phone Book Swaps
- Software Updates
- Mechanical failure
- Electrical failure
- No DAMAGE evident
If outside the first year or damage is below, Charge = $99/$119
- Missing components
- Failure w/cosmetic damage
- Normal wear and tear
- Broken hinge/lenses/port
- Cracked housing/LCD
In the past, you had to play back-and-forth between the manufacture and Sprint, each passing you off for the warranty coverage. Now, you just walk into a Sprint center and deal with them directly. We find this a much welcomed change on paper at least, we'll see how it is executed in reality. Join us after the break to see the full "official" Sprint .pdf screen shots of this policy change.
[via ppcgeeks]
